X-masterclasses

Looking for more knowledge about a specific experience topic, but not yet ready for the complete X-training or deepdive with the X-modules?

Then the X-masterclasses are valuable for you.

I offer three masterclasses around the most popular topics when it comes to experience:

(1) how to determine the financial impact of experience (CX, EX and SX)
(2) sense and nonsense of the experience metrics (BX, CX, EX, SX and UX)
(3) journey mapping with impact (CX and EX, conneting to BX, SX and UX)

NB. all modules and masterclasses are a subset of the X-training. So when you do the X-training, you automatically have all masterclasses and modules in da pocket 😉