Most CX programs fail
to deliver results.

Missing insights.

Lack of purpose.

No transformation.

Want to make a difference?

SCAN YOUR CX POTENTIAL
PROOF YOUR CX CASE

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Speed up your CX program results by at least 6 months!

SCAN YOUR CX POTENTIAL

“There is so much untapped CX potential. My drive is to help organisations cut through the CX crap to unleash the potential across the entire organisation.”

SCAN YOUR CX POTENTIAL
PROOF YOUR CX CASE
  • Author and PhD in CX
  • Internationally proven track record
  • 20 years experience in CX
  • Drive to change the world
  • Loving every minute of it
Zanna's Dream

No more wasted energy, time and money. You can make the difference!

Blog

Benchmark Blues (Sense and Non Sense Series)

This weekend I was reading to make the top 10 CX and EX blogs of February and was

Customer and Employee Experience : Review Top 10 Blogs February 2019

Based on the data of ahrefs.com, I have reviewed the top 10 most popular customer and employee experience

The Risk of AI in Customer Experience Research (The Sense and Non Sense Series)

  • 16, februari , 2019
You cannot read any trends in customer experience, without reading about the huge potential of artificial intelligence (AI).