Enhance your NPS within 3 months!
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Recognize one of these challenges?
- It’s hard to increase our NPS;
- Our NPS rootcauses are pretty abstract;
- Our NPS is pretty volatile and hard to explain;
- It’s a challenge to mobilize our organisation to actually start improving based on our NPS insights.
If you do, you are not alone. Each organisation I have worked with is struggling with these same issues.
In this 1 hour inspiration session, I will explain the underlying causes of these issues and how you can solve them!
It will be a mix of understanding how to find what really drives NPS (research side) and how to mobilize the whole organisation (the improvement and transformation side).
All based on my standard mix of scientific background and many examples from concrete cases in organisations where we have successfully executed this ourselves.