Masterclass Financial Impact Experience (EN)

Description

There is so much evidence that experience yields financial benefits, yet still this is the number 1 questions in almost every organisation that is working with (customer) experience. In this masterclass you will learn several ways to determine the financial benefits of Customer Experience, Employee Experience and Service Experience. To get a go before the start as well as to track the financial impact after the start of your program.

NB. all modules and masterclasses are a subset of the entire X-training. So when you do the X-training, you will automatically have all the modules and masterclasses in da pocket 😉

All online courses have been accredited by NIMA, the Dutch Marketing Association which is part of the European Marketing Confederation. Immediately after purchasing the online masterclass, you get login info to start the course.

All prices are excluding 21% VAT.